14-day unworn returns
You can request a return within 14 days of delivery. The nasal heater must be unworn.
Customers pay the return shipping costs for change-of-mind returns.
Returns & exchanges
We want your Nasalume experience to feel right.
Start a return or exchange
Email info@redlemon.be with your order number and the item you would like to return or exchange. We’ll provide the instructions and return address.
Please contact us before sending your order back so we can help arrange the next steps.
Questions? Email info@redlemon.be and include your order number so we can help.